Business Divisions Review
Сorporate banking
The Bank continues to improve its performance by offering a wide range of cutting-edge banking services to small, medium and large-sized enterprises, taking into account each customer group’s particular requirements and interests.
To date, Bank Saint Petersburg has 53 000 corporate customers. The Bank’s corporate banking business remains primarily focused on the regional market of St. Petersburg. In addition, the Bank strengthened its positions in Kaliningrad in 2015 through the creation of its Evropeisky Branch, which currently has over 8 000 corporate customers (Bank Saint Petersburg completed the integration of Bank Evropeisky in Kaliningrad, reorganizing it together with the Bank’s Kaliningrad Branch into the new Evropeisky Branch). In 2016, Bank Saint Petersburg strengthened its presence outside the domestic Northwest region: The Bank opened a representative office targeted at corporate customers in Novosibirsk. Since December 2020 Nevsky Branch started carrying out banking operations and providing a full range of banking services to its individual and corporate customers instead of a representative office.
In 2021, the Bank continued its expansion across Russia by opening two new representative offices in Rostov-on-Don and Krasnodar. Bank Saint Petersburg is ready to offer its unique know-hows in the field of small and medium-sized business support in its new regions of presence. Bank Saint Petersburg currently offers companies in the South of Russia a wide range of traditional banking tools for lending, bank guarantees, services and support for international business transactions, and many other services, along with customized solutions geared to particular business needs of companies in different sectors.
In the Rostov Region, we are already cooperating successfully with large enterprises in different industries, with a special focus on mechanical engineering, road construction, agricultural industry, including support to agricultural exporters. The Bank’s representative office in Krasnodar has ambitious goals, too. The main focus of Bank Saint Petersburg’s activities in the South of Russia is to support large and medium-sized businesses in the following sectors: mechanical engineering, road construction, agriculture, food industry, chemicals, etc.
In St. Petersburg, four sectoral departments provide services to large and medium businesses. Specialization of employees in companies of particular sectors allows to develop and maintain a high level of sectoral expertise, understand business specifics of customer service and tailor products to customer needs.
Loans to legal entities represent 73.7% of the total loan portfolio. The breakdown of the Bank’s corporate portfolio by sector reflects St. Petersburg’s economic structure, which has a high proportion of construction, real estate, trade and production, allowing the Bank to benefit from all the advantages of the region’s economic structure, as well as to contribute to its development.
Retail banking
As one of the key players in St. Petersburg’s retail banking services, Bank Saint Petersburg aims to become the first bank of choice for the city's residents. The Bank currently has
ca. 2 000 000 retail customers, forming a solid base for the future successful growth of its retail business.
Throughout 2021, the retail loan portfolio increased by 18.9% to RUB 131.9 bn, mortgage loans grew by 15.2%, consumer loans grew by 36.1%. The share of loans to individuals reached 26.3% of the total loan portfolio.
In 2021, the total amount of retail deposits increased by 6.9%, totaling RUB 295.1 bn. The share of retail deposits amounted to 58.4% of total customer deposits.
Private banking
Private Banking business of Bank Saint Petersburg is a kind of a boutique offering financial and non-financial services to wealthy customers and their families.
2021 was characterised by fundamental change of a business model: from that focused on services to wealth management, which demanded to adjust all business processes, change a product range and make serious investments in the team.
In 2021 Private Banking business grew in all directions. In particular, the number of customers who uses Private Banking of Bank Saint Petersburg increased by 20%. The half of new customers came to Bank Saint Petersburg after recommendation from existing customers. As at 1 January 2022 the amount of customers’ funds in trust of the Bank’s Private Banking was RUB 65.7 billion.
Digital Banking
Difficult circumstances related to the coronavirus pandemic in 2021 made it clear to market participants that the restrictions would be long term, and this makes digital development of companies particularly important. The Bank will continue to improve its online service for customers by offering new products and services online.